mnm77 Terms & Conditions
Please read these terms carefully before using our platform — we are committed to ensuring complete transparency about your rights and responsibilities.
Introduction
These Terms & Conditions ("Terms") apply to the use of the mnm77 platform and all of its services. When you create an account, log in, or play any game on mnm77, you are considered to have fully agreed to these Terms.
Please note that these Terms may be updated at any time. Continued use of the platform after any changes means you have accepted the updated Terms. Please contact our support team if you have any questions.
1 Eligibility & Registration
1.1 Age Requirement
To participate on mnm77, you must be at least 21 years of age. By registering an account, you declare that you meet this age requirement. We may request proof of identity for age verification at any time.
1.2 Location Eligibility
This platform operates for users in Bangladesh. It is your own responsibility to comply with the local laws and regulations of the region from which you are accessing the platform. Users who access the platform from any region where online gaming is prohibited do so at their own risk.
1.3 One Account Per Person
Each individual may operate only one mnm77 account. If multiple accounts belonging to the same person are detected, all accounts will be terminated and any accumulated bonuses will be forfeited.
1.4 Accurate Information
You must provide complete, accurate, and up-to-date information at the time of registration. mnm77 reserves the right to immediately terminate any account where false or misleading information has been provided.
2 Account Management
2.1 Account Security
It is your responsibility to keep your account login credentials — username and password — completely confidential. Account access must not be shared with any third party. If you suspect unauthorized access to your account, you must notify the mnm77 support team immediately.
2.2 Identity Verification (KYC)
For account verification or when processing withdrawal requests, we may ask for the following documents:
- Copy of National ID (NID) or passport
- Confirmation of an active mobile banking account
- Proof of address document (if required)
We reserve the right to put withdrawals on hold if verification is not completed within the specified timeframe.
2.3 Account Suspension or Termination
In the event of a breach of these Terms, fraudulent behavior, or any form of misuse, mnm77 may temporarily suspend or permanently terminate any account without prior notice.
3 Deposits & Withdrawals
3.1 Accepted Payment Methods
mnm77 currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank).
3.2 Deposit Processing
Deposit amounts are credited to accounts after verification. A deposit is considered complete on our end only after we receive confirmation of a successful transaction from the mobile banking provider.
3.3 Withdrawal Timeframe
Approved withdrawals are generally processed within 5 to 30 minutes. However, additional verification may cause some delays. Withdrawals can only be made to the same payment method used for the original deposit.
3.4 Currency
All transactions are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not supported.
4 Bonuses & Promotions
4.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example: a deposit of ৳1,000 earns a ৳1,000 bonus — giving a total balance of ৳2,000. Or a deposit of ৳32,000 earns the maximum bonus of ৳15,000 — giving a total balance of ৳47,000.
4.2 Wagering Requirements
A 20x wagering requirement must be met before the welcome bonus can be withdrawn. Wagering is calculated on the bonus amount only, not on the deposit. Example: for a ৳1,000 bonus, a total of ৳20,000 in bets must be placed before the bonus can be withdrawn.
4.3 General Bonus Terms
- Bonus offers are personal and non-transferable.
- Separate expiry dates and terms may apply to each bonus.
- mnm77 reserves the right to cancel a bonus if it determines the bonus is being collected with dishonest intent.
- Multiple accounts on the same IP address or device may not each claim a bonus.
- In the event of any dispute regarding a bonus, the decision of mnm77 is final.
4.4 VIP & Cashback
mnm77's five-tier VIP program consists of Bronze, Silver, Gold, Platinum, and Diamond levels. Weekly cashback for each tier is up to 0.2%, 0.5%, 0.7%, 1.0%, and 1.2% respectively. Cashback amounts are calculated based on weekly activity. mnm77 reserves the right to change VIP benefits, terms, and conditions.
5 Gameplay Rules
5.1 Fair Play Policy
mnm77 ensures fair play across all games. Our games are operated by independent providers using Random Number Generator (RNG) technology. Game outcomes are not predetermined or manipulated in any way.
5.2 Technical Issues
If a network disconnection or technical error occurs during a game, we will make every effort to recover your session data. However, mnm77's liability for losses arising from technical issues is limited.
5.3 Betting Limits
Each game has its own minimum and maximum betting limits, which are displayed in the game interface. Additional limits may apply when wagering from a bonus balance.
5.4 Sports Betting
The sports betting section offers markets across various sports including cricket, football, tennis, and kabaddi. Offered odds and markets may change without prior notice. Bets once accepted cannot be cancelled (exceptions apply if an event is cancelled or postponed).
6 Prohibited Activities
The following activities are strictly prohibited and may result in account termination as well as legal action:
- Operating an account as a minor or on behalf of a minor.
- Using the platform for money laundering or any other unlawful financial activity.
- Opening multiple accounts to take advantage of bonuses (bonus abuse).
- Using automated software, bots, or any other technology to gain an unfair advantage.
- Colluding or using coordinated strategies with other users.
- Conducting transactions using a third party's payment method.
- Exploiting technical errors or bugs on the platform for an unfair advantage.
- Attempting to bypass the verification process using false identities or documents.
7 Privacy & Data Protection
7.1 Data Collection & Use
Personal information you provide during registration and use of the platform — including your name, contact details, and payment information — is used solely for the purposes of account management and service delivery.
7.2 Encryption & Security
Our platform uses SSL encryption technology to keep all your personal and financial information secure. We do not sell or transfer your personal information to any third party.
7.3 Cookies
We use cookies to improve the functionality of the site. By using the platform, you agree to our cookie policy. Please read our Privacy Policy for more details.
8 Responsible Gaming
8.1 Gaming for Entertainment
mnm77 believes that gaming is a form of entertainment — not a source of income. We encourage all our users to enjoy games responsibly and within their limits.
8.2 Self-Exclusion & Limit Setting
If you feel that gaming is having a negative impact on your life, please contact our support team. We can arrange a temporary or permanent exclusion on your account.
8.3 Protection of Minors
If there are minors in your household, make sure they cannot access your account. Use parental control software on shared devices.
Please read our Responsible Gaming page for more details.
9 Limitation of Liability
9.1 Service Availability
We always strive to provide uninterrupted service, but the service may be temporarily disrupted due to maintenance, technical issues, or unforeseen circumstances. mnm77 is not liable for any losses arising from such disruptions.
9.2 Third-Party Services
Our platform uses third-party services from game providers and payment service providers. mnm77 is not directly responsible for the quality or availability of their services.
9.3 User Responsibility
All activity on your account is conducted at your own responsibility. If your account credentials are accessed by an unauthorized person and loss results, that liability is your own.
10 Account Termination
10.1 Termination by the User
You may close your account at any time by notifying our support team. It is your own responsibility to withdraw any outstanding balance before closing your account. Any unclaimed bonuses remaining in a terminated account will be forfeited.
10.2 Termination by mnm77
If a breach of these Terms is established or serious irregularities are suspected, we may suspend or terminate an account without prior notice. We will consider payment of any legitimate balance separately.
11 Dispute Resolution
11.1 Complaint Submission Process
If you have an objection or complaint, please contact our support team first. Send a detailed description of the complaint, along with the relevant transaction details and evidence, by email. We will investigate and respond as promptly as possible.
11.2 mnm77's Decision in Dispute Resolution
In the event of a dispute regarding game outcomes, bonus eligibility, or any technical matter, mnm77's decision — based on server logs and database records — will be considered final.
12 General Provisions
12.1 Changes to Terms
mnm77 reserves the right to modify, add to, or cancel these terms at any time. We will post a notice on the platform for important changes. Continued use after any changes will be considered acceptance of the new terms.
12.2 Partial Invalidity
If any clause of these terms is found to be legally invalid, all other clauses will remain fully in effect.
12.3 Entire Agreement
These terms and the privacy policy together form the entire agreement between mnm77 and the user. Any previous oral or written promises are superseded by the provisions of this document.
12.4 Language of Communication
Our support team provides assistance in both Bengali and English. If any discrepancy arises between the Bengali and English versions of the terms, the Bengali version shall prevail.
Have more questions?
Our support team is with you 24/7 — in both Bengali and English. Contact us via live chat or email for any questions: [email protected]